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CGV BEST ESPRESSO

The present conditions of sale are concluded on the one hand by the company Best Espresso France with a capital of 10 000 €, whose head office is located at 250 avenue du passe temps, Parc d'Activités de Napollon - 13400 AUBAGNE, registered in the Marseille Trade and Companies Register, under the number 90513396300017 hereafter referred to as "BEST ESPRESSO FRANCE" and managing the website https://www.best-espresso.com/en/ and, on the other hand, by any individual or legal entity wishing to make a purchase via the website https://www.best-espresso.com/en/ hereinafter referred to as "the buyer".

Article 1. Purpose

The present conditions of sale aim to define the contractual relations between BEST ESPRESSO FRANCE and the buyer and the conditions applicable to any purchase made through the website https://www.best-espresso.com/en/. The acquisition of a product through the present site implies an acceptance without reserve by the purchaser of the present conditions of sale of which the purchaser recognizes to have taken knowledge before his order. Before any transaction, the buyer declares on the one hand that the purchase of products on the site https://www.best-espresso.com/en/ is not directly related to his professional activity and is limited to a strictly personal use and on the other hand to have the full legal capacity, allowing him to commit himself under the present general conditions of sale.

The company BEST ESPRESSO FRANCE keeps the possibility of modifying at any time these conditions of sale, in order to respect any new regulation or in order to improve the use of its site. Therefore, the applicable conditions will be those in force at the date of the order by the buyer.

Article 2. Products

The products offered are those that appear on the website https://www.best-espresso.com/en/dethe company BEST ESPRESSO FRANCE, within the limits of available stocks. The company BEST ESPRESSO FRANCE reserves the right to modify at any time the assortment of products. Each product is presented on the website in the form of a description of its main characteristics concerning its capacity, its strength, its origin and its taste. The photographs are as accurate as possible but do not commit the Seller. The sale of the products presented on the site https://www.best-espresso.com/en/estis intended for all buyers residing in countries that fully authorize the entry into their territory of these products.

Article 3. Prices

The prices appearing on the product sheets of the internet catalog are prices in Euros (€) including all taxes (TTC) taking into account the VAT applicable on the day of the order. Any change in the VAT rate may be reflected in the price of the products. The company BEST ESPRESSO FRANCE reserves the right to modify its prices at any time, being however understood that the price appearing in the catalog the day of the order will be the only one applicable to the purchaser. The prices indicated do not include the delivery costs, invoiced in addition to the price of the products bought according to the total amount of the order. In metropolitan France, for any order greater than or equal to 48 euros including all taxes, shipping costs are offered in a relay point; for any order less than 48 euros including all taxes, a flat fee for participation in shipping costs will be charged to the buyer in the amount of 3.99 euros including all taxes.

Article 4. Order and terms of payment

Before any order, the buyer must create an account on the site https://www.best-espresso.com/en/. The account creation section is accessible directly from the menu bar. At each visit, the buyer, if he wishes to order or to consult his account (state of the orders, profile...), will have to identify himself using this information. The company BEST ESPRESSO FRANCE proposes to the buyer to order and pay his products in several steps, with 3 options of payment in the choice:

- Payment by credit card: the buyer selects the products he wishes to order in the "basket", modifies if necessary (quantities, references...), checks the delivery address or informs a new one. Then, the shipping costs are calculated and submitted to the buyer, as well as the name of the carrier. Then, the buyer chooses the payment method of his choice: "Credit card payment". Finally, the last step proposes to him to check all the information, to take knowledge and to accept the present general conditions of sale by notching the corresponding box, then invites him to validate his order by clicking on the button "Confirm my order". This last click constitutes the final conclusion of the contract. Upon validation, the buyer receives an order form confirming the registration of his order.

BEST ESPRESSO FRANCE will ship the products at the latest 2 working days after reception of the payment corresponding to the order, subject to provisions.

- Payment by Bancontact: the buyer selects the products he wishes to order in the "basket", modifies if necessary (quantities, references...), checks the delivery address or informs a new one. Then, the shipping costs are calculated and submitted to the buyer, as well as the name of the carrier. Then, the buyer chooses the payment method of his choice: "Payment by Bancontact". Finally, the last step proposes to verify all the information, to read and accept the present general conditions of sale by checking the corresponding box, then invites him to validate his order by clicking on the button "Confirm my order". This last click constitutes the final conclusion of the contract. Upon validation, the buyer receives an order form confirming the registration of his order.

BEST ESPRESSO FRANCE will ship the products at the latest 2 working days after reception of the payment corresponding to the order, subject to provisions.

- Secure payment by PayPal or credit card (via the system PAYPAL): the buyer selects the products he wants to order in the "basket", modifies if necessary (quantities, references...), checks the delivery address or informs a new one. Then, the shipping costs are calculated and submitted to the buyer, as well as the name of the carrier. Then, the buyer chooses the payment method of his choice: "Payment by PayPal ". The next step proposes to verify all the information, to read and accept the present general conditions of sale by checking the corresponding box, then invites him to validate his order by clicking on the button "Confirm my order". Finally, the buyer is redirected to the secure interface PAYPAL in order to safely enter his PayPal account details or of personal credit card. If the payment is accepted, the order is recorded and the contract is definitively formed. The payment by PayPal account or by credit card is irrevocable. In case of fraudulent use of the latter, the buyer may demand the cancellation of the payment by card, the sums paid will then be credited back or returned. The responsibility of the bank card holder is not engaged if the disputed payment has been proven to have been made fraudulently, at a distance, without physical use of the card. To obtain reimbursement of the fraudulent debit and any bank charges that the transaction may have generated, the cardholder must dispute the debit in writing with his or her bank within 70 days of the transaction, or even 120 days if the contract binding him or her to the bank so provides. The amounts debited will be reimbursed by the bank within a maximum of one month after receipt of the Cardholder's written objection. The holder will not be charged for the return of the sums.

The confirmation of an order implies acceptance of these terms of sale, the recognition of having perfect knowledge of them and the renunciation to prevail oneself of one's own conditions of purchase. All the data provided and the recorded confirmation will be considered as proof of the transaction. If the buyer has an e-mail address and if he/she has provided it on the order form, BEST ESPRESSO FRANCE will send him/her an e-mail confirming the registration of his/her order.

If the buyer wishes to contact the company BEST ESPRESSO FRANCE, , he can do so either by mail at the following address BEST ESPRESSO FRANCE 250 avenue du passe temps, Parc d'Activités de Napollon - 13400 AUBAGNE ; or by email at the following address : bestespressofrance.direction@gmail.com or by phone at 06.45.91.00.24

Article 5. Property reserve

BEST ESPRESSO FRANCE retains full ownership of the products sold until the full payment of the price, in principal, expenses and taxes included.

Article 6. Withdrawal

In accordance with the article L121-20 of the Code of consumption, the purchaser has a fourteen working days deadline as from the delivery of their order to exert his right of retractation and thus to make return of the product to the salesman for exchange or refunding without penalty, except for the expenses of return.

Article 7. Delivery

Deliveries are made to the address indicated on the order form which can only be in the agreed geographical area. The orders are sent either by La Poste COLISSIMO, MONDIAL RELAY, CHRONOPOST, CHRONO RELAIS or RELAIS COLIS. The delivery times are given only as an indication; if those exceed thirty days as from the order, the sale contract could be cancelled and the purchaser refunded. The company BEST ESPRESSO FRANCE will be able to provide by e-mail to the purchaser the number of follow-up of his parcel. The buyer is delivered to his home by his letter carrier. In case of absence of the purchaser, he will receive a notice of passage, which allows him to withdraw the ordered products, during a time indicated by the concerned services.

The risks related to the transport are at the charge of the purchaser as from the moment when the articles leave the premises of the company BEST ESPRESSO FRANCE. The purchaser is held to check in the presence of the deliveryman, the state of the packing of the goods and its contents with the delivery. In case of damage during transport, any protest must be made to the carrier within three days from the delivery.

Article 8. Guarantee

All the products supplied by the company BEST ESPRESSO FRANCE benefit from the legal guarantee provided by articles 1641 and following of the Civil Code. In case of non-conformity of a product sold, it can be returned to the company BEST ESPRESSO FRANCE which will take it back, exchange it or refund it. All claims, requests for exchange or reimbursement must be made by post to the following address BEST ESPRESSO FRANCE 250 avenue du passe temps, Parc d'Activités de Napollon - 13400 AUBAGNE, within thirty days after delivery.

Article 9. Responsibility

The company BEST ESPRESSO FRANCE in the process of remote sale, is held only by an obligation of means. Its responsibility cannot be engaged for a damage resulting from the use of the Internet network such as loss of data, intrusion, virus, rupture of service, or other involuntary problems.

Article 10. Intellectual property

All the elements of the website https://www.best-espresso.com/en/ are and remain the exclusive intellectual property of the company BEST ESPRESSO FRANCE. No one is authorized to reproduce, exploit or use in any way whatsoever, even partially, elements of the site whether they are in the form of a photo, logo, visual or text.

Article 11. Data of a personal nature

The company BEST ESPRESSO FRANCE undertakes to preserve the confidentiality of the information provided by the buyer, which he would be brought to transmit for the use of certain services. Any information concerning him is subjected to the provisions of the law n° 78-17 of January 6, 1978. As such, the Internet user has a right to access, modify and delete information concerning him. He can ask for it at any time by mail at the following address BEST ESPRESSO FRANCE 250 avenue du passe temps, Parc d'Activités de Napollon - 13400 AUBAGNE.

Article 12. Settlement of disputes

The present conditions of remote sale are subjected to the French law. For any dispute or litigation, the competent court will be the one of Marseille.